Refunding Bills - Item

Process refunds for specific items within a bill without cancelling the entire transaction. This allows accurate adjustment of sales records and ensures proper refund tracking.

Step 1: Open Refund

Go to More > Refund.

Step 2: Select Bill

Search or select the bill that you want to refund.

Step 3: Choose Item

In the order details, click Return on the item you want to refund.

Step 4: Select Refund Method

Enter the quantity (if applicable).

Choose the refund method (Cash or QR Now).

Click Confirm.

Step 5: Enter Return Information

Fill in:

• Customer Name
• Address (optional)
• Reason for return
• Click Confirm.

Step 6: Refund Completed

The item status will show Returned.