Kiosk Ordering for Dine-In

This guide explains the full customer ordering flow for Dine-In using the i-Kiosk self-ordering app.

Step 1: Select Dine-In

On the kiosk home screen, tap Dine in ① to begin a dine-in order. Alternatively, tap Take Away for a takeaway order.

Kiosk home screen with Dine In and Take Away options

Step 2: Select Category & Item

Browse the menu by selecting a category from the left sidebar ① (e.g. Coffee Frappe). Items for the selected category are displayed on the right ②. Use the page navigation ③ to browse more items. Tap an item to select it.

Menu screen with category sidebar and item grid

Step 3: Select Modifiers (Taste & Topping)

After tapping an item, the item detail page opens. Select your preferred options:

  • Taste ① — e.g. Less Ice, No Ice, Less Sugar, Strawberry, Seafood
  • Topping ② — e.g. Bubbles, Single Shot, Double Shot, 2x Bubbles

Adjust quantity using the − / + buttons ③, then tap Add to Cart ④.

Item detail page with Taste and Topping modifier options

Step 4: Review Cart & Add More Items

The cart total is shown at the bottom left ①. Tap Cart List to expand and review your cart items. You can:

  • Tap Delete All ② to clear the entire cart
  • Adjust individual item quantities using − / + ③

Continue adding items or tap Proceed ④ when ready to checkout.

Cart expanded showing items, quantity controls and Proceed button

Step 5: Order Confirm & Select Payment Method

The Order Confirm screen displays your order summary. Fill in the details:

  • Table Number ① — Enter your table number
  • Payment ② — Choose a payment method:
    • Pay at Counter — Pay cash or card at the counter after ordering
    • E-Wallet — Pay via e-wallet QR scan
  • Note ③ — Add any special instructions (optional)

Tap Back ④ to go back, or Proceed ⑤ to confirm the order.

Order Confirm screen with table number, payment method selection and order summary

Step 6: E-Wallet Payment

If E-Wallet is selected, the payment screen will show the Bill Amount and a prompt to Scan Barcode/QR. Tap Camera to open the QR scanner and scan your e-wallet QR code to complete the payment. Tap Cancel to go back.

E-Wallet payment screen with Bill Amount and Scan Barcode/QR option

Step 7: Pay at Counter

If Pay at Counter is selected, the screen will display your order number and table number (e.g. No. 1 / Table Number: 12). Bring this to the counter to make payment. The kiosk will automatically return to the home page after 2 seconds.

Counter payment screen showing order number and table number with countdown to home page