Reward Claim

The Reward Claim feature allows members to browse available rewards, use their points to claim a reward, and redeem the claimed reward at a participating outlet.

Step 1: Go to Member Pass

From the Home screen, tap Member Pass at the bottom navigation to access your membership, points, and available rewards.

Step 2: Open Rewards

In Member Pass, tap Rewards under Quick Actions to view the rewards available from participating brands and outlets.

Step 3: Select a Reward

Browse the Available Rewards list and select the reward you want to claim.

The reward details will show the reward name, points required, product/e-voucher, expiry date, and claim limit. Tap Claim to proceed.

Step 4: Display the Redeem QR Code

After claiming the reward, a Redeem QR code will be displayed.

Show the QR code to the outlet staff to scan and redeem the reward.

Note: The QR code is valid for 01:00 minute.

Step 5: Redemption Successful

Once the QR code has been successfully scanned, a Redemption Successful message will appear.

The screen will display:

• Reward redeemed
• Points Used
• Remaining Balance

Tap OK to close the confirmation message.

Step 6: Reward Status – Claimed

After successful redemption, the reward will be marked as CLAIMED in the Rewards list.

This indicates that the reward has already been claimed and redeemed by the member.