Overview

Open Table is a dine-in ordering feature that allows multiple devices to place and sync orders for the same table simultaneously. It is suitable for restaurants that use a table-based ordering system.

Path: Settings > Dine-In > Open Table

Introduction

The Introduction tab provides an overview of the Open Table feature. Open Table is designed for restaurants that manage seated dine-in orders across multiple tables and areas.

Table Management

Open Table Ordering

• Toggle ON — Enables Open Table ordering. Staff and customers can place orders linked to a specific table.
• Toggle OFF — Disables Open Table. The menu page will show no order tab.

Table Management

Tap the > arrow next to Table management to configure areas and tables.

Managing Areas

The left panel displays all dining areas. Available actions:

1. Tap + next to Area name to add a new area.
2. Tap an existing area (e.g. Indoor) to select it.
3. Tap the edit icon next to an area to rename or delete it.

Default areas include: All area, Indoor, Outdoor, Upstairs, Take Away, VIP, Reserved, Booking, Bungkus.

Managing Tables

The right panel displays all tables under the selected area. Available actions:

1. Tap + next to Number to add a new table.
2. Tap an existing table (e.g. Indoor A4) to edit it.
3. Set the Area, Number (table name/label), and Pax (seating capacity).
4. Tap Confirm to save or Delete to remove the table.

Internet Mode

Select the network mode that suits your restaurant setup. Tap Save after selecting.

On-line

Applicable scope:

• Suitable for restaurants with a good internet connection.
• Order status is updated via the internet network.

LAN

Applicable scope:

• Suitable for all terminals connected under the same Local Area Network (LAN).
• Orders are updated in real time across all devices on the LAN.