Help Center
What product do you need help with?
Featured Articles
First Time Login & Setup
Step-by-step guide to logging in and setting up your POS terminal.
Creating an Open Table
Learn how to create and manage open tables for customer orders.
Create Product Category
A product category is used to group and organize menu items (e.g., Drinks, Food, Desserts) for easier selection and management.
Browse by Category
Getting Started
Learn the basics of the FnB POS system
Report
The Report module provides detailed business insights including sales performance, transactions, tax, cashflow, inventory movement, and daily closing summaries. It helps management monitor operations, track trends, and make informed decisions.
Delivery
Manage online ordering settings including business hours, shop information, payment options, and delivery-related features.
Dine-In
Manage dine-in operations including table management, open table, meal ordering, scan order, and self-service kiosk settings.
Hardware
Hardware settings allow you to configure and manage all connected POS devices such as receipt printers, kitchen printers, cash drawer, card reader, customer display, dual screen, weighing scale, and other external equipment to ensure smooth operation.
Membership
Manage customer membership settings including member registration, membership mode, member cards, member list, and member transaction history.
Menu
Manage all menu-related settings including items, modifiers, attribute groups, combo meals, product display settings, tax, service charge, and category arrangement.
Cashier Settings
Cashier Settings allows you to configure operational and payment-related options for the POS system. This section controls how transactions are processed, displayed, and printed, including payment methods, rounding, decimal format, bill numbering, table settings, and item display behavior to ensure smooth daily operations.
Data Processing
Manage system data operations such as data synchronization, backup, download, integration, and maintenance to ensure data security and smooth system performance.
About
Manage system information and general settings such as language, currency symbol, system updates, remote support, network configuration, and usage data.
Order Management
Handle orders, modifiers, and special requests
I-Kiosk
Guides for setting up and using the iPOS FnB i-Kiosk self-ordering app
Support & Troubleshooting
Remote support and troubleshooting guides for iPOS FnB
Product Management
Manage products by adding, editing, and deleting product information, including pricing, categories, and details to ensure accurate sales and inventory records.
Troubleshooting
Common issues and solutions
Closing
Perform shift and daily closing processes to finalize sales, reconcile cash, and ensure accurate end-of-period records.
Operations
Manage daily POS activities such as Shift management, Cashflow, Reprint, Refund, and other operational functions to ensure smooth store operations.
Table Management
Set up and manage tables by creating table groups, adding or editing tables, and organizing seating to support efficient order and customer management.