Step 1: Go to Rewards

From the Admin Panel, go to Rewards and select Add Reward to create a new reward.

Step 2: Select Brand and Outlet

Select the Brand and the Outlet(s) where the reward will be available.

  • Brand: Select the relevant brand.
  • Outlet: Select All Outlets or specific outlets.

Step 3: Enter Reward Details

Fill in the required reward information:

  • Reward Title: Enter the name of the reward.
  • Example: RM5 OFF
  • Product: Select the product or e-voucher that members will receive.
  • Points: Enter the number of points required to redeem the reward.
  • Expiry Date: Set the date when the reward will expire.

Step 4: Set Redemption Limits

Configure how many times the reward can be redeemed:

  • Redeem Limit: Set the redemption limit for the reward.
  • Customer Claim Limit: Set how many times each customer can claim the reward.
  • Total Redemption Quantity: Enter the total number of redemptions available to all customers.

Example:

  • Points = 100 Points
  • Customer Claim Limit = One-time
  • Total Redemption Quantity = 1,000

This means each customer can claim the reward once, with a maximum of 1,000 redemptions available in total.

Step 5: Set Reward Status

Select the Status of the reward:

  • Active – The reward is available for members to redeem.
  • Inactive – The reward is not available for redemption.

Step 6: Submit the Reward

Review all the information entered and click Submit to create the reward.

Important: Once a reward is created, it cannot be modified or deleted from the system. Make sure all information is correct before clicking Submit. You can change the reward between Active and Inactive from the reward list.